ITify Connect Cloud Phone
A business phone system that works on desk phones, laptops and mobiles.
Communications
ITify Connect replaces your old phone system with a cloud-based platform. Keep your existing numbers, answer calls anywhere, and add AI features such as call transcription and summaries. It can also run inside Microsoft Teams, so staff use one app for chat, meetings and calls.
Key features
- Keep your existing phone numbers through number porting
- Desktop, mobile and Microsoft Teams calling
- Auto attendant, call queues and business-hours routing
- AI call transcription and summaries where enabled
- Business texting with registered SMS compliance
- Automatic rerouting to mobiles during outages or office closures
Plans
Essentials
Calling for small teams.
- Unlimited US and Canada calling
- Mobile and desktop apps
- Voicemail to email
Most chosen
Business
Adds call center basics.
- Everything in Essentials
- Call queues and auto attendant
- Business texting
- Call recording
Teams Calling
Phone service inside Microsoft Teams.
- Calling within Teams
- Desk phone support
- Direct routing setup
- AI transcription options
Specifications
| Devices | Desk phones, conference phones, softphone apps |
|---|---|
| Numbers | Number porting and new local or toll-free numbers |
| Continuity | Automatic failover routing to mobile phones |
| Integrations | Microsoft Teams, Microsoft 365, popular CRMs |
| Billing | Per user per month |
Common questions
Can we keep our 305 numbers?
Yes. Existing numbers can almost always be ported. We manage the process and schedule the switchover.
What if the office loses power or internet?
Calls continue on the mobile app, and routing rules can send calls to staff phones automatically.
Services that pair with ITify Connect Cloud Phone
Get a quote for ITify Connect Cloud Phone
Tell us how many users or devices you have and we'll send pricing and a rollout plan.